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Returns & Exchanges

Dyehard Fan Supply is happy to provide exchanges if you are unhappy with the product provided the product is returned in its original condition.

 

Exchanges (if applicable): We will replace items if they are defective or damaged. If you would like to exchange it for the same item, send us an email at customercare@usavolleyballshop.com and send your item along with the return form (click here) to:

 

 
SFA/Dyehard
3803 Kimwell Dr.
Winston Salem NC 27103

 

For fastest exchanges, we recommend you place a new order for the item you'd like then return the unwanted item for a refund. This way you can be sure we have what you'd like and we can send your new item out right away.

 

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable except in the case of damaged or defective products. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item(s) over $50, we recommend you use a trackable shipping service or purchasing shipping insurance as we cannot guarantee returns lost in transit.

 

Event, closeout or custom items are final sales and not eligible for refunds.